Revision 16 July 2020
Covid-19 Personal Information Collection Notice:
Currently under the Queensland Government’s approach to easing restrictions for COVID-19
, businesses are required to collect contact information for all customers, workers and contractors for a period of at least 56 days if they wish to re-open their business or offer their services to an increased number of customers.
The Restrictions on Businesses, Activities and Undertakings Direction specifies that this information includes: Name – Address – Mobile Phone Number.
We are committed to keeping our clients safe and are collecting this information of all people we meet and photograph in the course of operating our business.
more information can be found here on Queenslands Road Map to Recovery
Fox Media Marketing also trades under Clive Fox Photography, CFFTO.com.au and Studio 7.
It goes without saying “We Care about Your Privacy”
As a small business, Fox Media Marketing, Clive Fox Photography and Studio 7 applies privacy principles set out in Australia’s Privacy Act 1988
. These privacy principles guide how we collect and manage your personal information.
We are also members of the Australian Institute of Professional Photographers (AIPP) and Professional Photographers Association of Queensland (PPAQ).
Where applicable we also apply the codes of professional conduct outlined in their respective organisation’s codes of conduct. Links can be found here AIPP
What is Personal Information?
Collecting and storing information about customers is a standard practice for many businesses. For example, businesses commonly store and collect information when taking reservations, fulfilling orders, taking payments and confirming appointments.
It is this information that identifies you or could reasonably lead to you being identified. Fox Media Marketing, Clive Fox Photography and Studio 7 hold limited personal information. The type of personal information we hold depends on our relationship with you.
In general the following applies:
You have requested us to contact you and have submitted information via our online contact form
We have your contact details and understand the type of services we offer that you might want.
We have your contact details, the type of service that we have previously supplied, payment information, bank account details and where applicable photographic images.
Collecting personal information:
We collect personal information when you:
• send us an email
• fill out a form (online or on paper)
• verbally answer questions that we ask you either face to face or on the phone
• contact us via social media
We only require a minimum of personal information to provide you with our services and are careful only to ask for information that is reasonably necessary.
Personalising our Service:
We might ask you for details that help us provide you with a more personalised service. For-instance if you were a marketing client of ours we might ask about your favourite sport/ pastime. This would allow us to perhaps provide you with a complimentary ticket to a sporting event that you follow in the event that a ticket became available to us.
If a photography client, we might also ask for any pertinent anniversary or birthday so we may send you a card on those milestone dates.
It is most important to note that you are not required to provide this information.
Before we use your personal information for example, send you an email or invoice, we may double check with you to make sure it is accurate and up to date.
What we do with personal information, and who we give it to:
We use and disclose your personal information only for the purpose for which we collected it. Example of this would be calling or emailing you and providing you with a marketing or photographic service. Fox Media Marketing, Clive Fox Photography and Studio 7 will not sell or share your personal information with other third parties including advertisers, sponsors, content providers or anyone else – unless:
• There is a lawful ability or requirement for us to do so
• We have your permission
Is Copyright and Privacy the Same?
Privacy is about the collection and handling of your personal information, your images, and the other personal details you give us.
Copyright is about our ability to use the images we capture of you as part of our suite of original work. This is set out in our contract forms
Should you wish not to allow us to perhaps use your image for our own marketing purposes please let us know.
Keeping your personal information safe:
At Fox Media Marketing, Clive Fox Photography and Studio 7, we securely manage and dispose of personal information.
Third party service providers:
We use contracted third-party service providers to help us manage aspects of our business, such as accountants, web based sharing sites (for example WeTransfer or Dropbox) with images of you for proofing. We would also send your images to our prefered printing supplier for printing.
Some of the personal information collected by us may, be managed in an off-shore or “cloud-based” environment by our service providers. It is a condition of our agreements with these providers that we remain in control of what happens to the personal information they manage on our behalf and that is kept secure.
Social Media and Third-Party Websites:
Fox Media Marketing, Clive Fox Photography and Studio 7 have Instagram and Facebook accounts as well as our websites Fox Media Marketing.com.au - Clive Fox Photography.com.au. and CFFOTO.com.au, plus and not limited to websites that provide a service for people to find photography services.
Social media provides additional exposure to our business and is a powerful medium for our business profile. We will not share images of you on social media without your permission.
Accessing and changing personal information we have about you:
We are happy to advise you what information we hold.
We will not divulge to another person or entity what personal information we hold about you, unless you give us permission to, or there is a lawful requirement for us to do so. If you think the personal information we hold about you is incorrect or out of date please advise us and it will be corrected.
What is a cookie?
A cookie is data that our websites request your browser to store on your devices. Cookies are signposts or memory markers that enable us to give you the best experience when visiting our websites.
Are cookies a risk to my privacy?
The cookies deployed by our domains allow the websites to recognise you and provide you with specific content or services. They cannot replicate, execute pre-programmed functions, browse your device directories or seek out your personal information. The files are unable to scan, copy, read or retrieve your personal information.
Most website use cookie tracking, however if you wish to disable, delete, prevent or clear cookies, you can follow the instructions available on your web browser.
Fox Media Marketing and its associated websites use Google Analytics to gather anonymous information about visitors to our website. This information helps to us monitor and improve the website to improve user experience.
Can I Disable This?
, you can choose not to allow Google to collect your information by opting out of Google Analytics or specifically opt out of Google Analytics Display Advertiser Features.
Any questions or concerns?